Privacy Policy | Wizzgift

политика конфиденциальности

Last updated: January 11, 2026

Introduction

Wizzgift LLC ("Wizzgift," "Company," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy ("Policy") describes our practices regarding the collection, use, disclosure, retention, and protection of personal information when you access or use our website located at www.wizzgift.com (the "Website"), our mobile applications, APIs, and any other services, features, or content we offer (collectively, the "Services").

This Policy applies to all visitors, users, customers, and others who access or use our Services ("Users" or "you"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this Policy, please do not access or use our Services.

We encourage you to read this Privacy Policy carefully and in its entirety. If you have any questions or concerns about our privacy practices, please contact us using the information provided in the "Contact Us" section below.

Scope and Applicability

This Privacy Policy applies to:

  • All personal information collected through our Website, mobile applications, and other digital platforms
  • Information collected when you create an account, make purchases, or interact with our Services
  • Information collected through cookies, pixels, and other tracking technologies
  • Information collected when you communicate with us via email, phone, chat, or social media
  • Information collected from third-party sources in connection with our Services
  • Information collected in connection with promotional activities, surveys, and contests

This Policy does not apply to information collected by third parties, including through any application or content that may link to or be accessible from our Services. We encourage you to review the privacy policies of any third-party services before providing your information.

Company Information and Data Controller

Wizzgift LLC is a limited liability company organized and existing under the laws of the State of Wyoming, United States. For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), Wizzgift LLC acts as the "data controller" for the personal information we collect and process.

  • Legal Entity Name: Wizzgift LLC
  • Business Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA
  • State of Incorporation: Wyoming, United States
  • Filing ID: 2025-001812749
  • Email: privacy@wizzgift.com
  • Website: www.wizzgift.com

As the data controller, we are responsible for deciding how personal information is collected and used, and we are accountable for ensuring that such processing is conducted in accordance with applicable laws and regulations.

Regulatory Compliance Framework

We are committed to complying with all applicable privacy and data protection laws and regulations. Our privacy practices are designed to meet the requirements of the following frameworks:

United States Federal Laws

  • Federal Trade Commission Act (FTC Act) - We adhere to fair information practices and avoid deceptive or unfair practices
  • Gramm-Leach-Bliley Act (GLBA) - For financial information protection where applicable
  • Children's Online Privacy Protection Act (COPPA) - We do not knowingly collect information from children under 13
  • CAN-SPAM Act - Our marketing communications comply with commercial email requirements
  • Bank Secrecy Act (BSA) and USA PATRIOT Act - For anti-money laundering compliance
  • Electronic Fund Transfer Act (EFTA) and Regulation E - For electronic payment protections

State Privacy Laws

  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Colorado Privacy Act (CPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Utah Consumer Privacy Act (UCPA)
  • Other applicable state privacy laws as they become effective

International Regulations

  • General Data Protection Regulation (GDPR) - European Union
  • UK General Data Protection Regulation (UK GDPR)
  • Personal Information Protection and Electronic Documents Act (PIPEDA) - Canada
  • Lei Geral de Proteção de Dados (LGPD) - Brazil
  • Personal Data Protection Act (PDPA) - Singapore
  • Other applicable international data protection laws
Information We Collect

We collect various types of information to provide and improve our Services. The categories of information we collect include:

1. Information You Provide Directly

Account Registration Information:

  • Full legal name (first name, last name)
  • Email address
  • Phone number (including country code)
  • Username and password (stored in encrypted form)
  • Date of birth (for age verification purposes)
  • Profile picture (optional)
  • Preferred language and communication preferences

Transaction and Purchase Information:

  • Billing address (street address, city, state/province, postal code, country)
  • Shipping address (if different from billing address)
  • Payment information (credit/debit card numbers, expiration dates, CVV - processed by our payment processors)
  • Cryptocurrency wallet addresses
  • Transaction history and purchase records
  • Gift card redemption codes and activation details
  • Order preferences and delivery instructions

Identity Verification Information (for KYC/AML compliance):

  • Government-issued identification documents (passport, driver's license, national ID)
  • Proof of address documents (utility bills, bank statements)
  • Selfie or biometric photographs for identity matching
  • Tax identification numbers (where legally required)
  • Source of funds documentation (for high-value transactions)

Communications and Support Information:

  • Customer support inquiries and correspondence
  • Feedback, reviews, and testimonials
  • Survey responses and research participation data
  • Social media interactions and messages
  • Chat transcripts and call recordings (where permitted by law)

2. Information Collected Automatically

When you access or use our Services, we automatically collect certain information, including:

Device and Technical Information:

  • IP address (IPv4 and IPv6)
  • Device type, model, and manufacturer
  • Operating system and version
  • Browser type, version, and language settings
  • Screen resolution and color depth
  • Time zone settings and locale information
  • Unique device identifiers (UDID, IDFA, GAID, etc.)
  • Hardware identifiers and device fingerprints
  • Mobile network information (carrier, connection type)

Usage and Behavioral Information:

  • Pages viewed and features used
  • Links clicked and navigation paths
  • Search queries and filters applied
  • Time spent on pages and sessions
  • Scroll depth and interaction patterns
  • Referring URLs and exit pages
  • Error logs and crash reports
  • Feature usage frequency and patterns

Location Information:

  • Approximate location derived from IP address (country, region, city)
  • Precise geolocation (with your explicit consent, where applicable)
  • Time zone and regional settings

3. Information from Third-Party Sources

We may receive information about you from third parties, including:

  • Social login providers (Google, Facebook, Apple) - basic profile information you authorize us to access
  • Payment processors and financial institutions - transaction confirmations and fraud indicators
  • Identity verification services - verification results and risk scores
  • Marketing partners and affiliates - referral information and attribution data
  • Data enrichment providers - demographic and firmographic data
  • Public databases and records - for identity verification and fraud prevention
  • Sanctions screening databases - OFAC SDN list and other regulatory watchlists
  • Credit bureaus and fraud prevention networks - risk assessment data

4. Sensitive Personal Information

In certain circumstances, we may collect what some jurisdictions classify as "sensitive" personal information, including:

  • Government-issued identification numbers (for identity verification and tax reporting)
  • Financial account information (processed securely through PCI-DSS compliant payment processors)
  • Precise geolocation data (only with your explicit consent)
  • Biometric data (facial geometry for identity verification, with consent)

We only collect sensitive personal information when necessary to provide our Services or comply with legal obligations, and we implement additional safeguards to protect such information.

How We Collect Information

We collect information through various methods and technologies:

Direct Collection

  • Account registration and profile creation forms
  • Checkout and payment processing
  • Customer support interactions (email, chat, phone, social media)
  • Survey responses and feedback submissions
  • Newsletter and marketing subscriptions
  • Contest and promotion entries
  • Job applications and recruitment processes

Automated Collection Technologies

  • Cookies (first-party and third-party)
  • Pixel tags and web beacons
  • JavaScript and tracking scripts
  • Local storage and session storage
  • Server logs and analytics tools
  • Mobile SDKs and app analytics
  • Device fingerprinting technologies

Third-Party Collection

  • Social media platforms and OAuth providers
  • Payment gateways and processors
  • Identity verification service providers
  • Marketing and advertising partners
  • Analytics and measurement partners
  • Affiliate and referral networks
How We Use Your Information

We use the information we collect for various purposes, including:

Service Delivery and Operations

  • Creating, maintaining, and securing your account
  • Processing transactions and fulfilling orders
  • Delivering gift cards and digital products
  • Processing payments and managing billing
  • Providing customer support and responding to inquiries
  • Sending transactional communications (order confirmations, receipts, delivery notifications)
  • Enabling account features and personalization

Security and Fraud Prevention

  • Verifying your identity and authenticating account access
  • Detecting, preventing, and investigating fraud, unauthorized access, and other illegal activities
  • Monitoring for suspicious activity and transaction anomalies
  • Implementing and maintaining security measures
  • Protecting our rights, property, and the safety of our users and the public
  • Conducting risk assessments and security audits

Legal and Regulatory Compliance

  • Complying with Know Your Customer (KYC) requirements
  • Performing Anti-Money Laundering (AML) screening and monitoring
  • Screening against sanctions lists (OFAC, UN, EU, etc.)
  • Filing required regulatory reports (SARs, CTRs, etc.)
  • Responding to lawful requests from law enforcement and government authorities
  • Enforcing our Terms of Service and other agreements
  • Establishing, exercising, or defending legal claims

Improvement and Development

  • Analyzing usage patterns to improve our Services
  • Conducting research and development for new features
  • Testing and troubleshooting new products and features
  • Understanding user preferences and behavior
  • Optimizing website performance and user experience
  • Training and improving our machine learning models and algorithms

Marketing and Communications

  • Sending promotional emails, newsletters, and marketing communications (with your consent)
  • Personalizing content, offers, and recommendations
  • Displaying targeted advertisements on our Services and third-party platforms
  • Measuring the effectiveness of our marketing campaigns
  • Conducting market research and customer surveys
  • Managing our social media presence and engagement

Business Operations

  • Managing our vendor and partner relationships
  • Conducting business analytics and reporting
  • Processing corporate transactions (mergers, acquisitions, financing)
  • Maintaining internal records and documentation
  • Planning and forecasting business operations
Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you visit our Website or use our Services. This section explains our use of these technologies and your choices.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide information to website owners, and enable certain features and functionality.

Types of Cookies We Use

Strictly Necessary Cookies:

  • Essential for the website to function properly
  • Enable core functionality such as security, network management, and accessibility
  • Include session cookies for shopping cart functionality
  • Cannot be disabled without affecting site functionality
  • Do not require consent under most privacy laws

Functional/Preference Cookies:

  • Remember your preferences and settings (language, currency, region)
  • Enable enhanced personalization features
  • Store login credentials (with your permission)
  • Remember items in your shopping cart between sessions
  • Improve your experience by remembering your choices

Analytics/Performance Cookies:

  • Collect information about how you use our Website
  • Help us understand which pages are most and least popular
  • Track how visitors move around the site
  • All information is aggregated and anonymous where possible
  • Include tools like Google Analytics, Hotjar, and Mixpanel

Marketing/Advertising Cookies:

  • Track visitors across websites to display relevant advertisements
  • Measure the effectiveness of advertising campaigns
  • Limit the number of times you see an advertisement
  • Help us and partners deliver targeted content
  • Include pixels from Meta (Facebook), Google Ads, and other advertising networks

Other Tracking Technologies

  • Pixel Tags/Web Beacons: Small graphic images embedded in web pages or emails that collect information about your interactions
  • Local Storage: Data stored in your browser that persists even after you close your browser window
  • Session Storage: Temporary data stored in your browser that is deleted when you close your browser
  • Device Fingerprinting: Collecting device characteristics to create a unique identifier for fraud prevention
  • Mobile SDKs: Code embedded in mobile apps that collects usage data and enables features

Third-Party Cookies and Services

We use the following third-party services that may set cookies:

  • Google Analytics - Website analytics and measurement
  • Google Ads - Advertising and conversion tracking
  • Meta Pixel (Facebook) - Advertising and conversion tracking
  • Hotjar - Heatmaps and session recordings for UX analysis
  • Stripe - Payment processing
  • Coinbase Commerce - Cryptocurrency payment processing
  • NOWPayments - Cryptocurrency payment processing
  • Intercom/Zendesk - Customer support chat
  • Cloudflare - Security and performance optimization

Managing Your Cookie Preferences

You have several options to manage cookies and tracking:

  • Cookie Consent Banner: Use our cookie consent tool to manage your preferences when you first visit our site
  • Browser Settings: Most browsers allow you to refuse or delete cookies through settings. Note that disabling cookies may affect site functionality
  • Opt-Out Tools: Use industry opt-out tools like NAI (networkadvertising.org/choices) or DAA (aboutads.info/choices)
  • Mobile Device Settings: Adjust privacy settings on your mobile device to limit ad tracking
  • Do Not Track: We honor Do Not Track signals where technically feasible
  • Email Preferences: Disable tracking pixels by blocking images in your email client

For more information about cookies and how to manage them, visit www.allaboutcookies.org or www.aboutcookies.org.

How We Share Your Information

We may share your personal information in the following circumstances and with the following categories of recipients:

Service Providers and Processors

We share information with third-party vendors who provide services on our behalf, including:

  • Cloud hosting and infrastructure providers (AWS, Cloudflare)
  • Payment processors (Stripe, Coinbase Commerce, NOWPayments)
  • Email service providers (SendGrid, Mailchimp)
  • Customer support platforms (Zendesk, Intercom)
  • Analytics providers (Google Analytics, Mixpanel)
  • Identity verification services (Jumio, Onfido)
  • Fraud prevention services (Sift, Riskified)
  • Marketing and advertising platforms (Google Ads, Meta)

These service providers are contractually bound to use your information only for the purposes for which we disclose it to them and to implement appropriate security measures.

Business Partners

  • Gift card issuers and brand partners for order fulfillment
  • Mobile carrier partners for mobile recharge services
  • Affiliate and referral partners (limited to attribution data)
  • Strategic partners for joint offerings (with your consent)

Legal and Regulatory Disclosures

We may disclose your information to comply with legal obligations or protect our rights:

  • In response to subpoenas, court orders, or other legal process
  • To comply with government or regulatory requests
  • To law enforcement agencies when required by law
  • To financial intelligence units (FinCEN) for suspicious activity reports
  • To regulatory bodies conducting investigations
  • To protect our rights, privacy, safety, or property
  • To enforce our Terms of Service and other agreements
  • To protect the rights and safety of our users and third parties

Business Transactions

In connection with business transactions, we may share information with:

  • Potential acquirers, merger partners, or investors during due diligence
  • Successor entities following a merger, acquisition, or sale of assets
  • Advisors and consultants (under confidentiality obligations)
  • Lenders and financing parties (as permitted)

With Your Consent

We may share your information with other third parties when you have given us your consent to do so.

Aggregated and De-identified Data

We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes.

Information We Do Not Sell

Wizzgift does not sell your personal information to third parties for monetary consideration. We may share information for targeted advertising purposes, which some state laws may consider a "sale" or "sharing" for cross-context behavioral advertising. You have the right to opt out of such sharing - see the "Your Privacy Rights" section below.

International Data Transfers

Wizzgift is headquartered in the United States, and our Services are hosted on servers located in the United States and other countries. When you use our Services, your information may be transferred to, stored in, and processed in countries other than your country of residence.

Legal Mechanisms for Transfer

When we transfer personal data from the European Economic Area (EEA), United Kingdom, or Switzerland to countries not recognized as providing an adequate level of data protection, we implement appropriate safeguards:

  • Standard Contractual Clauses (SCCs): We use the European Commission's Standard Contractual Clauses for transfers to our service providers and partners
  • UK International Data Transfer Agreement (IDTA): For transfers from the United Kingdom
  • Data Processing Agreements: We enter into agreements with our processors that include data protection obligations
  • Supplementary Measures: Where required, we implement additional technical and organizational measures to protect transferred data
  • Binding Corporate Rules: For intra-group transfers where applicable

Your Rights Regarding International Transfers

You may request information about the safeguards we have in place for international transfers of your personal data by contacting us at privacy@wizzgift.com. We will provide you with copies of relevant documentation upon request.

U.S. Data Privacy Framework

We are committed to handling personal data in accordance with the principles of the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. Data Privacy Framework, and the Swiss-U.S. Data Privacy Framework, as applicable.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

General Retention Periods

  • Account Information: Retained while your account is active and for 7 years after account closure (for legal and tax purposes)
  • Transaction Records: Retained for 7 years after the transaction date (as required by financial regulations)
  • KYC/AML Documentation: Retained for 5 years after the business relationship ends (as required by BSA)
  • Customer Support Records: Retained for 3 years after resolution of the inquiry
  • Marketing Preferences: Retained until you withdraw consent or unsubscribe
  • Analytics Data: Aggregated data retained indefinitely; individual-level data retained for 26 months
  • Server Logs: Retained for 90 days for security and troubleshooting purposes
  • Cookie Data: Varies by cookie type (session cookies expire at browser close; persistent cookies as specified in our cookie settings)

Factors Affecting Retention

When determining retention periods, we consider:

  • The nature and sensitivity of the personal data
  • The purposes for which we process your data
  • Applicable legal, regulatory, or contractual requirements
  • Statute of limitations for potential legal claims
  • Our legitimate business interests
  • Your expectations and consent
  • Industry standards and best practices

Data Deletion and Anonymization

When personal data is no longer needed:

  • We securely delete or destroy the information using industry-standard methods
  • We may anonymize data so it can no longer be associated with you, in which case we may retain and use this information indefinitely
  • We ensure our service providers delete or anonymize data in accordance with our instructions
  • Backups may retain data for a limited period after deletion from primary systems
Data Security

We take the security of your personal information seriously and implement comprehensive technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction.

Technical Security Measures

  • Encryption: All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher. Sensitive data at rest is encrypted using AES-256 encryption
  • Secure Infrastructure: Our systems are hosted on enterprise-grade cloud infrastructure with SOC 2 Type II certification
  • Access Controls: We implement role-based access controls, multi-factor authentication, and least-privilege principles
  • Network Security: Firewalls, intrusion detection/prevention systems, and DDoS protection are in place
  • Vulnerability Management: Regular security assessments, penetration testing, and vulnerability scanning
  • Secure Development: Security reviews, code analysis, and secure coding practices in our development lifecycle

Organizational Security Measures

  • Security Policies: Comprehensive information security policies and procedures
  • Employee Training: Regular security awareness training for all personnel
  • Background Checks: Verification of personnel with access to sensitive data
  • Vendor Management: Due diligence and security requirements for third-party vendors
  • Incident Response: Documented incident response procedures and regular testing
  • Business Continuity: Disaster recovery and business continuity plans

Payment Security

We do not store complete credit card numbers on our servers. Payment information is processed by our PCI-DSS Level 1 compliant payment processors (Stripe). Cryptocurrency transactions are processed through regulated payment processors (Coinbase Commerce, NOWPayments).

Your Security Responsibilities

You play an important role in protecting your information:

  • Use strong, unique passwords for your account
  • Enable two-factor authentication (2FA) when available
  • Keep your login credentials confidential
  • Log out of your account when using shared devices
  • Be cautious of phishing attempts - we will never ask for your password via email
  • Keep your devices and software updated with security patches
  • Report any suspicious activity to us immediately

Data Breach Response

In the event of a data breach that affects your personal information:

  • We will investigate and contain the breach as quickly as possible
  • We will notify affected individuals as required by applicable law (typically within 72 hours for GDPR)
  • We will notify relevant regulatory authorities as required
  • We will provide information about the nature of the breach and steps you can take to protect yourself
  • We will take steps to prevent future incidents and improve our security measures
Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. We are committed to honoring these rights and have implemented processes to facilitate their exercise.

Rights Available to All Users

  • Access: Request information about the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete personal data
  • Marketing Opt-Out: Unsubscribe from marketing communications at any time
  • Account Deletion: Request deletion of your account (subject to legal retention requirements)
  • Complaint: Lodge a complaint with us or a relevant supervisory authority

GDPR Rights (EEA, UK, Switzerland)

If you are located in the European Economic Area, United Kingdom, or Switzerland, you have the following additional rights under the GDPR:

  • Right of Access (Article 15): Obtain confirmation of whether we process your data and receive a copy of your personal data
  • Right to Rectification (Article 16): Have inaccurate personal data corrected and incomplete data completed
  • Right to Erasure (Article 17): Request deletion of your personal data ("right to be forgotten") in certain circumstances
  • Right to Restriction (Article 18): Request restriction of processing in certain circumstances
  • Right to Data Portability (Article 20): Receive your personal data in a structured, machine-readable format and transmit it to another controller
  • Right to Object (Article 21): Object to processing based on legitimate interests or for direct marketing purposes
  • Right to Withdraw Consent (Article 7): Withdraw consent at any time where processing is based on consent
  • Rights Related to Automated Decision-Making (Article 22): Not be subject to decisions based solely on automated processing that significantly affect you

To exercise your GDPR rights, contact us at privacy@wizzgift.com. We will respond within one month, which may be extended by two additional months for complex requests.

You also have the right to lodge a complaint with your local data protection supervisory authority.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). This section describes those rights and how to exercise them.

Your CCPA/CPRA Rights

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of collection, the purposes for collection, and the categories of third parties with whom we share your information
  • Right to Delete: Request deletion of personal information we have collected from you, subject to certain exceptions
  • Right to Correct: Request correction of inaccurate personal information we maintain about you
  • Right to Opt-Out of Sale/Sharing: Opt out of the sale of your personal information or sharing for cross-context behavioral advertising
  • Right to Limit Use of Sensitive Personal Information: Limit our use and disclosure of sensitive personal information to purposes necessary to provide the Services
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information:

  • Identifiers (name, email, phone number, IP address, account ID)
  • Customer Records Information (billing/shipping address, payment information)
  • Commercial Information (purchase history, products purchased)
  • Internet or Network Activity (browsing history, search queries, interactions with our website)
  • Geolocation Data (approximate location from IP address)
  • Sensory Data (if you provide voice recordings to customer support)
  • Professional or Employment Information (if provided for business accounts)
  • Inferences (preferences, characteristics, behaviors derived from other information)

Categories of Sensitive Personal Information Collected

  • Government-issued identification numbers (for identity verification)
  • Financial account information (payment card numbers processed by payment providers)
  • Precise geolocation (with consent)

Sale and Sharing of Personal Information

Wizzgift does not sell personal information for monetary consideration. We may share personal information with advertising partners for targeted advertising, which may constitute "sharing" for cross-context behavioral advertising under the CPRA. You have the right to opt out of this sharing.

How to Exercise Your California Rights

  • Submit a request by emailing privacy@wizzgift.com
  • Call us toll-free at [Insert Phone Number]
  • Use the 'Do Not Sell or Share My Personal Information' link on our website
  • Submit a request through your account settings

We will verify your identity before processing your request by matching information you provide with information we have on file. You may designate an authorized agent to make a request on your behalf by providing written authorization.

Response Timing and Format

We will respond to verifiable requests within 45 days of receipt. If we need more time (up to an additional 45 days), we will notify you of the extension and explain the reason. If you have an account with us, we will deliver our response to that account. If you do not have an account, we will deliver our response by mail or electronically, at your option.

California Shine the Light

California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at privacy@wizzgift.com.

Other U.S. State Privacy Rights

Residents of certain U.S. states have additional privacy rights under state law.

Virginia (VCDPA)

Virginia residents have rights to:

  • Access their personal data
  • Correct inaccuracies in their personal data
  • Delete personal data
  • Obtain a portable copy of their personal data
  • Opt out of targeted advertising, sale of personal data, and profiling
  • Appeal our decision regarding a privacy request

Colorado (CPA)

Colorado residents have rights to:

  • Access their personal data
  • Correct inaccuracies in their personal data
  • Delete personal data
  • Obtain a portable copy of their personal data
  • Opt out of targeted advertising, sale of personal data, and certain profiling

Connecticut (CTDPA)

Connecticut residents have rights to:

  • Access their personal data
  • Correct inaccuracies in their personal data
  • Delete personal data
  • Obtain a portable copy of their personal data
  • Opt out of targeted advertising, sale of personal data, and profiling

Utah (UCPA)

Utah residents have rights to:

  • Access their personal data
  • Delete personal data
  • Obtain a portable copy of their personal data
  • Opt out of targeted advertising and sale of personal data

Nevada

Nevada residents may opt out of the sale of their personal information by contacting us at privacy@wizzgift.com.

How to Exercise State Privacy Rights

To exercise your state privacy rights, contact us at privacy@wizzgift.com. We will verify your identity and process your request in accordance with applicable law. You may appeal any decision we make regarding your request by contacting us.

Children's Privacy

Protecting the privacy of children is important to us. Our Services are not intended for, marketed to, or directed at individuals under the age of 18 (or the age of majority in your jurisdiction).

COPPA Compliance

In accordance with the Children's Online Privacy Protection Act (COPPA):

  • We do not knowingly collect personal information from children under the age of 13
  • We do not knowingly allow children under 13 to register for our Services
  • If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly
  • If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@wizzgift.com

Age Restrictions

  • Users must be at least 18 years old to create an account and use our Services
  • We may require age verification for certain transactions
  • Users under 18 may not make purchases or engage in transactions without parental supervision and consent

Parental Rights

Parents and guardians have the right to:

  • Review personal information collected from their child
  • Request deletion of their child's personal information
  • Refuse to permit further collection or use of their child's personal information
  • Contact us at privacy@wizzgift.com to exercise these rights
Marketing and Communications

We may send you marketing and promotional communications about our products, services, and special offers.

Types of Communications

  • Promotional Emails: Information about new products, special offers, and promotions
  • Newsletter: Regular updates about industry news, tips, and company updates
  • Transactional Emails: Order confirmations, shipping notifications, account alerts (these are not marketing and cannot be opted out of)
  • SMS/Text Messages: Promotional messages if you have opted in (message and data rates may apply)
  • Push Notifications: Alerts about deals and updates if you have enabled notifications in our app
  • Personalized Ads: Targeted advertisements on third-party platforms based on your interests

Your Marketing Choices

You can control the marketing communications you receive:

  • Email Opt-Out: Click the 'Unsubscribe' link at the bottom of any marketing email
  • SMS Opt-Out: Reply STOP to any marketing text message
  • Push Notification Settings: Disable notifications in your device or app settings
  • Account Preferences: Manage your communication preferences in your account settings
  • Cookie Preferences: Adjust your cookie settings to limit targeted advertising
  • Contact Us: Email unsubscribe@wizzgift.com with your opt-out request

CAN-SPAM Compliance

We comply with the CAN-SPAM Act and other applicable email marketing laws:

  • We do not use false or misleading subject lines
  • We identify our messages as advertisements where required
  • We include our physical address in marketing emails
  • We honor opt-out requests within 10 business days
  • We do not sell or transfer email addresses to third parties for their marketing purposes
Third-Party Services and Links

Our Services may contain links to third-party websites, applications, and services. This Privacy Policy does not apply to those third-party services.

Third-Party Websites and Services

  • We are not responsible for the privacy practices of third-party websites or services
  • We encourage you to read the privacy policies of any third-party services before using them
  • Third-party services may have different privacy practices and data collection policies
  • Our inclusion of links does not imply endorsement of those services

Social Media Features

Our Website may include social media features (such as share buttons or interactive widgets). These features may collect your IP address and page visits, and may set cookies to enable functionality. Your interactions with these features are governed by the privacy policies of the companies providing them.

Third-Party Login

We offer login through third-party services (Google, Facebook, Apple). When you use these services:

  • We receive information you have authorized the third party to share with us
  • We use this information to create and manage your account
  • The third party's use of your information is governed by their privacy policy
  • You can revoke our access through your third-party account settings

Gift Card Brands and Partners

When you purchase gift cards, the issuing brand may have its own terms and privacy practices that apply to your use of the gift card. We recommend reviewing the terms and privacy policies of gift card issuers.

Payment Processing and Financial Data

We take special care in handling your payment and financial information.

Payment Processing

  • We use PCI-DSS Level 1 compliant payment processors to handle credit/debit card transactions
  • We do not store full payment card numbers on our servers
  • We may store a tokenized version of your payment method for recurring transactions (with your consent)
  • Payment information is transmitted using industry-standard encryption
  • Our payment processors include Stripe, Coinbase Commerce, and NOWPayments

Cryptocurrency Payments

  • We accept payments in various cryptocurrencies through our payment processor partners
  • We may collect wallet addresses associated with your transactions
  • Cryptocurrency transactions are recorded on public blockchains and may be traceable
  • We do not have control over or access to your private keys or wallets
  • We may use blockchain analytics tools for fraud prevention and compliance purposes

Account Balance and Credits

If you maintain an account balance or credits with us:

  • We maintain records of deposits, withdrawals, and transactions
  • We may share transaction information with regulatory authorities as required
  • Account balance information is protected using the same security measures as other account data
Anti-Money Laundering and KYC Compliance

As a U.S.-based company processing financial transactions including cryptocurrency payments, we are required to comply with Anti-Money Laundering (AML) laws and Know Your Customer (KYC) requirements.

Regulatory Framework

  • Bank Secrecy Act (BSA)
  • USA PATRIOT Act
  • Office of Foreign Assets Control (OFAC) Sanctions Programs
  • Financial Crimes Enforcement Network (FinCEN) regulations
  • State money transmitter laws (where applicable)

Information Collected for Compliance

For AML/KYC purposes, we may collect:

  • Government-issued identification (passport, driver's license, national ID)
  • Proof of address (utility bills, bank statements, government correspondence)
  • Date of birth and nationality
  • Tax identification numbers
  • Source of funds documentation
  • Selfie or biometric photographs for identity matching
  • Transaction details and patterns
  • IP addresses and geolocation data

Sanctions Screening

We screen customers and transactions against sanctions lists, including:

  • OFAC Specially Designated Nationals (SDN) List
  • OFAC Consolidated Sanctions List
  • United Nations Security Council Sanctions Lists
  • EU Consolidated Sanctions List
  • Other applicable sanctions programs

Transaction Monitoring

  • We monitor transactions for suspicious activity patterns
  • We may apply transaction limits based on verification level
  • Large or unusual transactions may trigger enhanced review
  • We file Suspicious Activity Reports (SARs) with FinCEN as required
  • We file Currency Transaction Reports (CTRs) for cash transactions over $10,000

Data Retention for Compliance

AML regulations require us to retain certain records for at least 5 years after the relationship ends, including:

  • Customer identification records
  • Transaction records and receipts
  • Suspicious activity reports and supporting documentation
  • Correspondence related to compliance matters

Note: Even if you request deletion of your account, we may be legally required to retain certain information for compliance purposes.

Automated Decision-Making and Profiling

We may use automated systems to process your information for certain purposes.

Types of Automated Processing

  • Fraud Detection: Automated systems analyze transaction patterns and device characteristics to identify potentially fraudulent activity
  • Identity Verification: Automated systems compare submitted identity documents against databases and perform facial recognition matching
  • Risk Assessment: Automated scoring of transactions and accounts based on various risk factors
  • Sanctions Screening: Automated checking of customer names and data against sanctions lists
  • Personalization: Automated systems analyze your preferences to provide personalized recommendations and content
  • Customer Support: Automated chatbots and AI assistants may handle initial customer inquiries

Decisions with Significant Effects

In some cases, automated processing may result in decisions that significantly affect you, such as:

  • Declining a transaction due to fraud risk
  • Requiring additional identity verification
  • Suspending or limiting account access
  • Blocking service in certain geographic locations

Your Rights Regarding Automated Decisions

Where required by law (such as under GDPR Article 22), you have the right to:

  • Obtain information about the logic involved in automated decisions
  • Request human review of automated decisions that significantly affect you
  • Express your point of view and contest the decision
  • Opt out of certain automated profiling for marketing purposes

To exercise these rights, contact us at privacy@wizzgift.com.

Do Not Track Signals

Some web browsers have a "Do Not Track" (DNT) feature that sends a signal to websites you visit, indicating that you do not want your online activity tracked.

We currently respond to DNT signals as follows:

  • When we detect a DNT signal, we will limit non-essential tracking where technically feasible
  • DNT signals will disable analytics cookies and advertising cookies
  • Essential cookies necessary for the functioning of our Services will still be used
  • Your DNT preferences are stored and honored across sessions

California's Consumer Privacy Act (CCPA) requires us to disclose how we respond to DNT signals. We honor DNT signals by limiting tracking as described above.

Global Privacy Control (GPC) signals are also recognized where supported. GPC signals are treated as an opt-out of the sale or sharing of personal information under applicable state privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

Notification of Changes

  • We will post the updated Privacy Policy on our Website with a new "Last Updated" date
  • For material changes, we will provide more prominent notice (such as an email notification or in-app alert)
  • We will obtain your consent to material changes where required by applicable law
  • We encourage you to review this Privacy Policy periodically for any changes

Your Continued Use

Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the revised Privacy Policy. If you do not agree to the revised Privacy Policy, you should discontinue your use of our Services and delete your account.

Prior Versions

We maintain an archive of prior versions of this Privacy Policy. You may request a copy of a prior version by contacting us at privacy@wizzgift.com.

Dispute Resolution and Complaints

If you have concerns about our privacy practices or believe we have violated your privacy rights, we encourage you to contact us first so we can try to resolve the issue.

Internal Complaint Process

  • Submit your complaint to privacy@wizzgift.com with details of your concern
  • We will acknowledge your complaint within 5 business days
  • We will investigate and respond substantively within 30 days
  • If you are not satisfied with our response, you may escalate to a supervisory authority

Supervisory Authorities

Depending on your location, you may have the right to lodge a complaint with a supervisory authority:

  • EEA Residents: Your local data protection authority (DPA)
  • UK Residents: Information Commissioner's Office (ICO)
  • California Residents: California Attorney General's Office
  • Other U.S. Residents: Federal Trade Commission (FTC) or your state Attorney General
  • Other Jurisdictions: Your local data protection or privacy authority

Alternative Dispute Resolution

For disputes that cannot be resolved through our internal complaint process or a supervisory authority, we may offer or participate in alternative dispute resolution mechanisms, including mediation or arbitration, as provided in our Terms of Service.

Governing Law and Jurisdiction

This Privacy Policy and any disputes arising from or relating to it shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.

For users outside the United States:

  • Nothing in this Privacy Policy limits your rights under applicable local law
  • If there is a conflict between this Privacy Policy and mandatory local law, the local law will prevail
  • You may have additional rights under your local data protection laws
Additional Disclosures

Accessibility

We are committed to making our Privacy Policy accessible to all users. If you need this Privacy Policy in an alternative format, please contact us at privacy@wizzgift.com.

Languages

This Privacy Policy may be available in multiple languages for convenience. In the event of any conflict between the English version and a translated version, the English version shall prevail.

Severability

If any provision of this Privacy Policy is found to be unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, that provision shall be severed, and the remaining provisions shall continue in full force and effect.

No Waiver

Our failure to enforce any provision of this Privacy Policy shall not constitute a waiver of that provision or any other provision.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information below:

Privacy Inquiries

  • Email: privacy@wizzgift.com
  • Subject Line: Privacy Inquiry

Data Subject Requests

  • Email: privacy@wizzgift.com
  • Subject Line: Data Subject Request - [Your Request Type]

Marketing Opt-Out

  • Email: unsubscribe@wizzgift.com
  • Or use the unsubscribe link in any marketing email

General Inquiries

  • Email: support@wizzgift.com
  • Website: help.wizzgift.com

Mailing Address

  • Wizzgift LLC
  • Attn: Privacy Team
  • 30 N Gould St, STE R
  • Sheridan, WY 82801
  • United States

When contacting us, please provide sufficient information to identify yourself and describe the nature of your inquiry. We may need to verify your identity before responding to your request.

Effective Date and Version History

This Privacy Policy is effective as of January 11, 2026.

Version History

  • Version 2.0 - January 11, 2026: Comprehensive update including enhanced CCPA/CPRA disclosures, state-specific privacy rights, expanded data practices descriptions, and additional regulatory compliance information
  • Version 1.0 - April 3, 2025: Initial Privacy Policy

Thank you for taking the time to read our Privacy Policy. Your trust is important to us, and we are committed to protecting your privacy and handling your personal information responsibly.